Explore Nairobi
At the heart of East Africa, Nairobi is a vibrant and cosmopolitan destination offering a unique blend of business, culture, nature, and adventure. Delegates can experience Nairobi National Park, wildlife, cultural attractions, vibrant markets, green spaces, and diverse cuisine—all within and around the city. Whether you are looking for relaxation, exploration, or an authentic African experience, Nairobi offers something for every visitor
Travel and Information - Things to Know
Geography
Nairobi is located in south-central Kenya, at an elevation of approximately 1,795 metres above sea level. The city lies on the Nairobi River and covers a mix of urban, residential, commercial, and green areas, with the Nairobi National Park bordering the city to the south. Its highland location gives Nairobi a generally mild climate, with relatively cool temperatures compared with many other major African cities. As Kenya’s capital and a major regional hub, Nairobi is strategically positioned for connectivity across East Africa and the wider continent.
Climate
Nairobi has a mild climate in March, with warm days and cooler mornings and evenings. March marks the beginning of the long rains, so delegates can expect a mix of sunny periods and occasional rainfall, usually with warm and comfortable temperatures during the day. A light jacket or sweater and an umbrella are recommended for cooler mornings, evenings, and possible rain showers.
Languages
Nairobi is a multilingual and cosmopolitan city, with English and Kiswahili widely spoken and understood. English is commonly used in business, conferences, hotels, and tourism, while Kiswahili is the everyday language for many residents. You may also hear a variety of Kenyan languages, reflecting the city’s diverse population. Learning a few simple Kiswahili phrases, such as “Jambo” (hello), “Asante” (thank you), and “Karibu” (welcome), is a great way to connect with locals and enjoy the Nairobi experience.
Population
Nairobi is a vibrant, multicultural city home to people from diverse ethnic, cultural, and social backgrounds. As Kenya’s capital and a major regional hub, it brings together communities from across Kenya, Africa, and around the world, creating a welcoming and cosmopolitan atmosphere for international visitors.
Health
Nairobi has a well-developed healthcare system, with a wide range of public and private hospitals, clinics, pharmacies, and qualified medical professionals. Delegates are advised to have comprehensive travel and medical insurance before travelling. Medical services are readily accessible, although appointments are recommended except in emergencies. Medical support will also be available onsite during the Congress.
Electricity
Kenya’s electricity supply is 240 volts AC, 50 Hz. Standard power sockets are typically Type G, the same three-pin configuration used in the United Kingdom. Electricity is widely available in Nairobi, including at hotels, conference venues, restaurants, and shopping centres. Delegates may wish to bring a universal travel adapter for convenience.
Water
Nairobi has a reliable water supply, and bottled and treated drinking water is widely available throughout the city. While tap water is treated, delegates may prefer to drink bottled or filtered water, particularly during their stay. Hotels, conference venues, restaurants, and shopping centres provide readily accessible drinking water. Delegates are encouraged to stay hydrated, especially during outdoor activities and excursions
Currency
Kenya uses the Kenyan Shilling (KES) as its official currency. Major international currencies can be exchanged at airports, banks, hotels, and authorised foreign-exchange bureaus across Nairobi. Most hotels, restaurants, shopping centres, and businesses also accept major credit and debit cards. Mobile payment services such as M-Pesa are widely used throughout the city.
Foreign Exchange
Foreign currency can be exchanged easily at Jomo Kenyatta International Airport, commercial banks, hotels, and authorised foreign-exchange bureaus across Nairobi.
Most banks operate during weekday business hours, with shorter hours on Saturdays and generally closed on Sundays and public holidays. Delegates are advised to check individual bank opening hours.
If you prefer not to carry cash, major credit and debit cards are widely accepted at hotels, restaurants, shopping centres, and other establishments. Mobile payment options, particularly M-Pesa, are also widely used in Nairobi.
Safety
The safety and well-being of delegates is a priority in Nairobi. As with any major city, visitors are advised to remain aware of their surroundings and take sensible precautions, particularly when travelling at night.
- Avoid walking alone in deserted or poorly lit areas, especially after dark.
- Use reputable taxis or ride-hailing services such as Uber or Bolt.
- Use ATMs located in secure, well-lit areas and do not accept assistance from strangers.
- When driving, park in secure and designated parking areas.
- Keep passports, travel documents, and valuables secure, and carry copies of important documents separately.
Emergency Numbers
Save these important numbers on your phone before travelling to Nairobi:
- General Emergency Services: 999 or 112
- Police: 999 or 112
- Ambulance & Medical Emergency: 999 or 112
- Fire & Rescue: 999 or 112
For urgent medical assistance, delegates should also contact their hotel, congress organisers, or venue reception for immediate support.
Duty-free Shopping
Kenya charges Value Added Tax (VAT) at 16% on most taxable goods and services. VAT is generally included in the displayed price or indicated on the receipt.
International visitors should keep their receipts for purchases during their stay. VAT refund eligibility and procedures may vary, so delegates should confirm the applicable requirements with the retailer or relevant Kenyan authorities before departure.
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